FAQs

FREQUENTLY ASKED QUESTIONS OF GOODS SPOTS

What types of products do you sell?

We offer a variety of products, including baby essentials, electronic gadgets, fitness equipment, and kitchen household items.

Do you offer free shipping?

Yes! All our products come with free shipping, typically delivered within 7 to 14 days.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email that you can use to track your package.

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment options.

Can I return an item if I’m not satisfied?

Yes, we have a return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund.

How do I cancel my order?

If you need to cancel your order, please contact our customer support team as soon as possible. We can help you with the cancellation if the order hasn’t been processed yet.

Are your products covered by a warranty?

Yes, many of our products come with a manufacturer’s warranty. Please check the product description for specific warranty details.

Do you offer international shipping?

Yes, we ship to various international locations. Shipping times and costs may vary based on the destination.

How do I contact customer support?

You can reach our customer support team through the contact form on our website or by emailing us directly.

Do you have a loyalty program?

Yes! We have a loyalty program where you can earn points on purchases and redeem them for discounts on future orders.

What should I do if my item arrives damaged?

If your item arrives damaged, please contact our customer support team immediately with photos of the damage, and we’ll assist you with a replacement or refund.

How long does it take to process an order?

Orders are typically processed within 1-2 business days before they are shipped.

Can I change my shipping address after placing an order?

If you need to change your shipping address, please contact us right away. We can make changes if the order hasn’t been processed yet.

Do you have a physical store?

Currently, we operate online only, but we’re dedicated to providing a seamless shopping experience through our website.

How do I sign up for your newsletter?

You can sign up for our newsletter at the bottom of our homepage to receive updates, promotions, and exclusive offers.